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1. Introduction
Uni Match Online ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our educational consultancy services.
2. Information We Collect
2.1 Personal Information
We collect personal information that you voluntarily provide to us when you:
- Register for our services
- Fill out consultation forms
- Subscribe to our newsletter
- Contact us for support
This information may include:
- Full name and contact details (email, phone number)
- Academic background and qualifications
- Work experience and professional details
- Passport and visa information
- Financial information for scholarship applications
- Personal statements and supporting documents
2.2 Automatically Collected Information
When you visit our website, we automatically collect certain information, including:
- IP address and device information
- Browser type and version
- Pages visited and time spent on site
- Referral sources
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and maintain our consultancy services
- To process your university and scholarship applications
- To communicate with you about your applications and our services
- To send you updates, newsletters, and promotional materials (with your consent)
- To improve our website and services
- To comply with legal obligations
- To detect and prevent fraud or unauthorized access
4. Information Sharing and Disclosure
We may share your information with:
- Partner Universities: To process your applications and admission requests
- Service Providers: Third-party vendors who assist us in providing our services
- Legal Authorities: When required by law or to protect our rights
- Business Transfers: In connection with any merger, sale, or acquisition of our company
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data
- Secure server infrastructure
- Regular security audits
- Access controls and authentication
- Staff training on data protection
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Typically, we retain application data for:
- Active applications: Duration of the application process plus 2 years
- Completed applications: 5 years for record-keeping purposes
- Marketing communications: Until you unsubscribe
7. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Restriction: Request restriction of processing your information
- Portability: Request transfer of your information to another service
- Objection: Object to processing of your information for certain purposes
- Withdraw Consent: Withdraw consent for processing where consent was given
To exercise these rights, please contact us at privacy@eliteonlinelink.com
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences. Note that disabling cookies may affect the functionality of our website.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.
10. Children's Privacy
Our services are intended for individuals aged 18 and above. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child, please contact us immediately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website and updating the "Last Updated" date. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: support@unimatchonline.com